FREQUENTLY ASKED QUESTIONS

Common Questions

Do I need a consultation before ordering a wig?

Yes. Our process begins with a consultation so we can understand your needs, preferences and lifestyle. This allows us to recommend the most suitable options and provide personalised guidance.

Yes. Scarlett Jack Hairitage specialises in supporting individuals navigating hair loss for a variety of reasons including medical treatment, alopecia and other conditions. Our approach is empathetic, inclusive and personalised.

Absolutely. Our Bespoke Wig Design service allows you to commission a piece tailored to your chosen texture, colour, length and construction. You can begin by submitting a Design Specification form.

Yes. Scarlett Jack Hairitage accepts NHS Cymru wig prescriptions. Details will be discussed during your consultation.

Yes. Inclusivity is central to our work. We offer a wide range of textures including Afro textures, curls, waves and straight styles.

Still Have Questions?

Our team is here to support you.